Skype and Emergency Services

An emergency call is perhaps the most important call you will ever make. We care about your safety and want to provide you with complete information about emergency services.

• Skype is little piece of software that enables a rich communications experience - an entirely new way to communicate online. Skype offers affordable prices and innovation that are years ahead of what a traditional phone service offers.
• Skype is not a replacement for your landline or your mobile phone. Skype does not offer you the ability to call emergency services for help if you are in distress.
• When calling 911 for help, mobile phones can identify your location within a 300 meter range and sometimes even closer. This enables emergency service operators to find you or call you back if the call drops. Landline phones will dispatch help to the address you provided when you subscribed to use the phone company’s services.
• If you are a SkypePro or SkypeIn subscriber, using your mobile or landline phone for emergency calls is still required since Skype does not know your physical location and is unable to assist emergency services.